Shipping Policy :
1. Delivery Areas
manaurumarket.in currently delivers to selected villages and cities only.
Delivery availability is based on the village or city selected on the website or app.
Customers can select their village/city during website or app access to view available products.
Only products available for the selected village/city will be shown.
You can change your selected village/city anytime from the Settings / Change Village or City option.
Service availability may vary based on location, and more areas will be added gradually.
2. Delivery Timelines
Delivery time depends on the vendor, product availability, and selected village/city.
Each vendor provides their own available delivery dates and time slots.
Customers can select their preferred delivery date and time during checkout.
Final delivery timing is confirmed based on vendor availability and order details.
3. Delivery Charges
Delivery charges depend on the selected village/city, vendor, and order value.
- Some vendors may offer free delivery on eligible orders.
- Delivery charges, if applicable, will be clearly shown on the cart page before checkout.
- Charges may vary based on location and vendor policies.
4. Failed Deliveries
If you are unavailable at the time of delivery, our delivery partner will attempt to contact you.
In case of repeated failed attempts, the order will be canceled without refund (for prepaid orders).
5. Contactless Delivery
For safety, we offer contactless delivery upon request.
⚖️ Legal Compliance (Shipping):
Our shipping operations follow the principles of fair access and equal service, in line with Article 14 of the Constitution of India.
Delivery-related disputes are handled as per fair trade practices under the Consumer Protection Act, 2019.
Misuse of delivery services (e.g., fake addresses, repeated failed deliveries) may lead to action under the Bharatiya Nyaya Sanhita (BNS), 2023, including provisions like Section 316 (cheating) and Section 335 (causing disruption of public service).
Privacy Policy :
manaurumarket.in values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.
1. Data We Collect
Name, phone number, email ID, delivery address
Payment details (securely processed via third-party gateways)
Order history and preferences
Device and usage data for analytics and improvement
2. How We Use Your Data
To process orders and deliver services
To improve user experience and personalize offerings
To contact you for order updates or promotional communication (optional)
To comply with legal requirements
3. Data Protection
Your data is encrypted and securely stored
We do not sell or rent your personal data to third parties
Access to data is restricted to authorized personnel only
You can update your preferences or request data deletion by contacting our support team
⚖️ Legal & Constitutional Privacy Rights :
We protect your Right to Privacy as guaranteed under Article 21 of the Indian Constitution, upheld by the Supreme Court of India.
Our platform complies with the Information Technology (IT) Act, 2000, ensuring responsible data handling and digital safety.
Your consent and control over your data are respected in line with privacy principles and evolving Indian laws.
